In collaboration with Apartment Life, our lead non-profit partner, we pioneered an innovative delivery mechanism for ColRich Thrive. At the heart of ColRich Thrive are Resident Advocates, uniquely qualified social service professionals who interact first-hand with residents where they live–right on property. This new personalized, direct assistance model has yielded positive results while also eliminating the burden on property management staff.
Already connected in their local communities and with prior social services expertise, Resident Advocates help our residents apply for rent and utility assistance, succeed in school, find jobs and surmount a variety of physical and emotional hardships.